Service

We consider all our customers as partners, who help to enhance our products and contribute essentially to keep our stringent quality requirements. High customer satisfaction is gained by friendly and competent support, reliable order transactions, and flexible problem solving.

The meso international GmbH provides extensive customer support.

In close contact with our customers we analyze customer specific local requirements and provide tailored solutions for the deployment of our products. We aim to simplify the use of  various hard- and software solutions and to make your workflow as comfortable as possible. Due to the modular building blocks of our software additional features and devices can easily be integrated.

During implementation and configuration of your system we always consider your local circumstances. No matter, if you need a simple single user workstation or a complex multi user system we can provide a customized solution. Further, we offer interfaces to different praxis management systems and hospital information systems. Additionally, we support data exchange with all common ultrasonic devices and numerous medical imaging devices.

Inquiries and problems of our customers are taken seriously and handled promptly. During common business hours you can reach as by phone and of course you can always contact us by mail, e-mail, fax or via contact formular.

If your problem cannot be solved by remote maintenance, we offer flexible on-site service.  If necessary, we also perform repairs.

Continuously, we are working to develop and enhance our products and provide frequent software updates. As necessary, we can realize customer specific solutions.